Terms & Conditions

Version: August 2020

These terms of use (as amended from time to time, the “Terms“) together with any supplemental rules and regulations, such as the Privacy Policy, govern your access to and use of the services available on the dacadoo mobile applications and the website (the “App/Website“) operated by dacadoo AG, Othmarstrasse 8, 8008 Zurich, Switzerland (“dacadoo“). Your access to the App/Website and use of our services is subject to your acceptance of and compliance with these Terms. By accessing the App/Website or using our services you agree to accept and be bound by the current version of these Terms. In case you do not agree to the current version of these Terms, you are not authorized to continue accessing the App/Website or using our services.

1. You declare being a person entitled to enter into legally binding agreements (you are of age, not mentally unable, and not under guardianship).
2. Our App/Website provides you with the Health Score and various health, wellbeing and similar information (collectively the “Information“) compiled based on the details specified by you, such as certain clinical health data, family history and your lifestyle (the “Data“). Our App/Website is not a medical device and shall not be used for medical purposes (such as diagnostic, monitoring, prediction of a disease). The Information generated by dacadoo is for information purposes only. Before following any of the Information, you should consult a medical practitioner to ensure this Information is suitable and relevant for your case, and stop any exercise if you don’t feel comfortable, especially if you experience any shortness of breath, lightheadedness. The Information is not intended to substitute the expertise and judgment of any doctor, pharmacist or other healthcare professional. Making a reliable medical diagnosis, treating any medical condition and administering any drug therapy require the involvement of independent informed healthcare professionals. In case of any specific questions regarding the treatment and care of a medical condition, you need to contact your professional healthcare provider.
3. The form and nature of the App/Website may change from time to time without prior notice to you. In addition, we may stop permanently or temporarily at any time operating the App/Website or any features within the App/Website towards you or towards users generally and may not be able to provide you with prior notice. We also retain the right to create limits on the use storage at our sole discretion at any time without prior notice to you.
4. The collection and use of the Data which you provide are subject to our Privacy Policy. By using the App/Website you consent to the collection and use of the Data by dacadoo in accordance with the Privacy Policy.
5. We reserve the right at all times (but we will not have an obligation) to remove or refuse to distribute any Information or Data and to terminate users or reclaim user names. We also reserve the right to access, read, preserve and disclose any Information or Data to the extent we reasonably believe it is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce these Terms, including investigations of a potential violation thereof, (iii) detect, prevent or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or to (v) protect the rights, property or safety of dacadoo, its users and the public. Accounts that are inactive for more than six months may be removed without prior notice.
6. You are responsible for safeguarding the password that you use to access your account and for any actions taken by using your password. For data security purposes, dacadoo requires you to use “strong” passwords (i.e., passwords combining upper and lower case letters, numbers and symbols). Any liability for any damage arising from your failure to comply with these requirements is excluded. In case you change your email address or forget your password, please notify us at support@dacadoo.com in order to recover your account.
7. There are limitations on the use of the App/Website. These limitations comply with legal requirements and aim to protect our users from abuse and to make the use of the App/Website the best possible experience for all users. We may need to change these rules from time to time and reserve the right to do so. No abuse of our App/Website will be tolerated. Any violation of these rules may lead to a temporary or the permanent suspension of all related accounts. Accounts created to replace suspended accounts will be permanently suspended
   A. Unlawful Use: You shall not use the App/Website or any Information provided for any unlawful purposes or in furtherance of any illegal activities. International users are required to comply with all applicable local laws regarding online conduct and acceptable content.
   B. Unauthorized Access: You shall not do any of the following while accessing or using the App/Website: (i) access, tamper with or use non-public areas of the App/Website (except for your own account), dacadoo computer systems or the technical delivery systems of our providers; (ii) probe, scan or test the vulnerability of any system or network or breach or circumvent any security or authentication measures; (iii) attempt to access or search the App/Website or any Data by any means (automated or otherwise) other than through our currently available, published interfaces; or (iv) interfere with or disrupt, or attempt to do so, the access of any user, host or network.
   C. Respect for Privacy of Third Parties: You shall not disclose other people’s health, wellbeing and similar data without their express authorization and permission.
   D. No Reproduction: You shall not reproduce, duplicate, copy, sell, trade or resell the App/Website content and its design and look or any Information derived from the App/Website. You are not entitled to modify or redistribute the App/Website content and its design and look or any Information or to reproduce, store, link, frame or deep-link it on any other App/Website or in any other medium or format without our prior written consent. Further, you shall not use the App/Website for commercial exploitation in any circumstances.
   E. No Malware: You shall not provide any malicious content intended to damage or disrupt another user’s browser or computer or to compromise a user’s privacy.
8. All copyright, database right, patent, other intellectual property right, title and interest in and to the App/Website and any Information (excluding the Data provided by the users of the App/Website) are and will remain the exclusive property of dacadoo and its licensors. The elements of the App/Website, including but not limited to the general design and the imagery, and any Information are protected by copyright, trademark, patent and other laws relating to intellectual property rights of both Switzerland and foreign countries. Nothing in these Terms gives you a right to use the dacadoo name or any of dacadoo’s trademarks, logos, domain names and other distinctive brand features. You are permitted to download and print any Information from the App/Website solely for your own personal use and/or internal business purposes. You are not entitled to use the content of the App/Website for commercial exploitation in any circumstances. In case you breach the terms of this provision, dacadoo will have the right to claim damages against you which shall include the right to claim special, incidental, consequential or indirect damages and loss of profits.
9. Whilst we endeavour to ensure the accuracy of the Information, neither dacadoo nor any of its directors, officers, employees, agents, partners, affiliates and licensors may be held responsible for any omissions or errors of the Information or for any loss or damages which may subsequently arise.
10. Any Information transmitted via the App/Website will pass over public telecommunications networks. Although dacadoo uses industry standard encryption technologies, dacadoo does not give any warranty or undertaking and does not make any representation that the operation of the App/Website will be secure, uninterrupted or error free.
11. The App/Website may contain links to third-party App/Websites or materials supplied by or contained on any third-party App/Website which is linked from or to the App/Website. dacadoo does not accept any responsibility or liability for: (i) the availability or accuracy of such App/Websites or material or (ii) the content, products or services on or available from such App/Websites or materials. Links to such App/Websites or materials do not imply any endorsement by dacadoo of such App/Websites or materials or the content, products or services available from such App/Websites or materials. You acknowledge sole responsibility for and assume all risks arising from your use of any such App/Websites or materials.
12. dacadoo provides the content of the App/Website and any Information in good faith, but your access to and use of the App/Website is at your own risk. dacadoo operates the App/Website on an “as is” and “as available” basis without warranty of any kind, whether express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose or non-infringement of any copyrights, database rights, patents, trademarks or any other intellectual property rights in the jurisdiction in which you access and/or use the App/Website. dacadoo gives no warranty or undertaking or representation for the completeness, accuracy, availability, timeliness, security or reliability of the App/Website or that the Information is of satisfactory quality, up to date or free from viruses, trojans or other harmful or malicious programs. dacadoo will not be responsible or liable for any harm to your computer system, loss of data or other harm resulting from your access to or use of the App/Website or for the deletion of, or the failure to store or to transmit, any Data or Information and other communications. dacadoo makes no warranty that the App/Website will meet your requirements or be available on an uninterrupted, secure or error-free basis. No advice or information, whether oral or written, obtained from dacadoo or the App/Website, shall create any implied warranty.
13. dacadoo and its directors, officers, employees, agents, partners, affiliates and licensors shall in no way be responsible for any decisions you may make based on the use of App/Website and/or the Information including but not limited to whether or not you choose to seek professional medical care or treatment. You hereby waive any claim you may have or acquire against dacadoo or any of its directors, officers, employees, agents, partners, affiliates and licensors and indemnify and hold dacadoo or any of its directors, officers, employees, agents, partners, affiliates and licensors harmless from any claims, proceedings, costs, special, incidental, consequential or indirect damages and loss of profits relating to your use of the Information.
14. dacadoo allows you to register for the participation in fitness activity challenges among certain or all users of the App/Website which may be initiated by users (“Challenges“) or dacadoo (“Public Challenges“). By registering, you acknowledge that such participation is a potentially hazardous activity and that you are participating at your sole risk and responsibility. You further acknowledge that you will not make use of means or behave in a way that can reasonably be considered as contrary to the general rules of fairness. dacadoo reserves the right to screen and verify your activity and to temporarily or permanently exclude you from a Challenge or Public Challenge or from Challenges or Public Challenges in general or to suspend or terminate your account in case we reasonably believe that such measure is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce any acknowledgements you made, including the investigation of a potential violation thereof, or to (iii) protect the rights, property or safety of dacadoo, its users and the public. In cases where Public Challenges feature prize money, such prize money (less tax and possible other deductions as they may be applicable) will be paid out to the users achieving the best result. The assessment of such best result is separately defined for each Public Challenge. In case of a tie between the achievements of two or more users, the prize money will be equally shared between such users. Any decisions of dacadoo regarding Challenges or Public Challenges are final.
15. To the maximum extent permitted by applicable laws, dacadoo and its directors, officers, employees, agents, partners, affiliates and licensors shall not be liable for any losses or direct, indirect, incidental, special, consequential or punitive damages, including without limitation loss of profits, data, use, good-will or other intangible losses, resulting from (i) your access to or use of or inability to access or use the App/Website, (ii) the use of any Information; and (iii) any unauthorized access, use or alteration of your transmissions of Data, in each case however they may arise and whether based on contract, tort or any other legal basis, whether or not foreseeable and irrespective of whether dacadoo has been informed in advance about the possibility of such damage.
16. The failure of dacadoo to enforce any right or provision of these Terms shall not be deemed to be a waiver of such right or provision.
17. These Terms, together with any supplemental rules and regulations, such as the Privacy Policy, are the entire and exclusive agreement between dacadoo and you regarding the use of the App/Website, and shall supersede and replace any prior agreements between dacadoo and you regarding the use of the App/Website. In the event that any provision of these Terms is held to be invalid or unenforceable, the remaining provisions of these Terms shall remain in full force and effect.
18. dacadoo operates the App/Website from Switzerland and the Information is deemed to have been delivered in Switzerland. You are only allowed to access the App/Website if you are entitled to enter into a binding contract with dacadoo and are not a person barred from accessing the App/Website according to the applicable law. You undertake to access the App/Website solely in compliance with these Terms and all applicable rules and regulations. The App/Website is not directed to any person to whom (by reason of such person’s nationality, residence or otherwise) the publication or availability of the App/Website is prohibited. Persons to whom such restrictions apply must not access the App/Website. If you choose to access the App/Website from outside Switzerland you are solely responsible for compliance with any applicable local laws.
19. To the maximum extent permitted by applicable laws, these Terms and the use of the App/Website shall in all respects be governed by Swiss substantive law. Any dispute arising out of or in connection with these Terms and/or the use of the App/Website shall be subject to the exclusive jurisdiction of the courts of Zurich, Switzerland, and you consent to such jurisdiction of and venue in such courts and waive any objection as to inconvenient forum.
20. We may revise this Terms from time to time. The most current version will be available on our App/Website (www.dacadoo.com). The revised Terms shall become effective from the date of publication on the App/Website. Should these changes be substantial, we will provide you with notice and, where required by applicable law, obtain your consent. This notice will be provided by email or by publication on the App/Website.

Version: April 2022

This privacy policy (as amended from time to time, the “Privacy Policy“) describes our policies and procedures on the collection, use and disclosure of data obtained through your access to and use of the services available on the mobile applications and the Website (the “App/Website“) operated by dacadoo ag, Othmarstrasse 8, CH-8008 Zurich, Switzerland (“dacadoo“). The use of the App/Website is governed by the Terms of Use. dacadoo prepared this Privacy Policy to demonstrate our commitment to privacy and security of the data that you share with us in accordance with our obligations under the applicable laws, rules and regulations. By accessing the App/Website or using our services you agree to accept and be bound by the current version of this Privacy Policy. In case you do not agree to the current version of this Privacy Policy, you are not authorized to continue accessing the App/Website or using our services.

Switzerland and Europe have a high degree of data protection regulation. The fact that your data is stored on servers located in a professionally managed, secure data storage facility in Switzerland or EEA (Economic European Area) through a secure cloud provider means that your information is processed in accordance with Swiss data protection and GDPR (General Data Protection Regulation) principles. If you access the App/Website from a computer located outside the territory of hosting, your accessing the App/Website will be considered as your consent to us transferring your data outside Switzerland or EEA in order to reach you. If, for any reason, dacadoo will need to transfer any data to any other country without adequate level of data protection, dacadoo will procure that appropriate contractual obligations apply ensuring that your data is protected.

The database of dacadoo used to process the data has been reported to and registered with the Federal Data Protection and Information Commissioner pursuant to Article 11a para. 3 of the Swiss Federal Data Protection Act dated June 19, 1992.

Purpose for data processing

dacadoo’s services are working with your data: we need some of your data to provide you your personal Health Score. Our services also involve accessory services: data hosting, newsletter, etc. In no case we will sell your data to third parties for their own use. We provide you details on our data processing activities in the articles below.

If you have any question, please contact our data protection officer at: privacy@dacadoo.com

Legal basis for data processing

dacadoo processes data on your explicit consent and insofar as necessary to provide the services, as described hereinafter. Your data may be shared with our partners in case a of a joint operation or our sub-processors in order to offer you the services, please refer to the article “How Your Data is Shared”. Your data may be anonymized and used to improve our services and established statistics for reporting. Nevertheless, other uses not related to the services are prohibited by our contracts, especially your data will not be sold or been made available to other entities for their own usage..

Which Data We Collect

7. In order to create or reconfigure an account, you are expected to provide personal data, such as your name, username, password, personal contact details (address, zip code and location and email address), date of birth, gender, details about any of your previous health concerns or clinical issues, details about your family history, especially relating to health concerns or clinical issues, details about your lifestyle and activities (including underlying GPS data), clinical information and similar data (the “Data“) enabling dacadoo to provide you with the dacadoo Health Score and various information about your health, including advices to improve your lifestyle and develop awareness (collectively the “Information“).How Your Data is Collected
8. We collect Data that you provide to us either directly through the App/Website, or third party devices or apps you connect with your account on dacadoo and where you explicitly opt-in to do so (e.g., connection of a smartwatch). We also collect information about your interactions within the App/Website as part of our continuous effort to improve the user experience.

   How We Protect and Use Your Data

9. When using the App/Website, you consent to the collection, transfer, modification, storage, disclosure and other uses of the Data. Irrespective of the country in which you reside or from where you access to the App/Website, the Data may be used by dacadoo in Switzerland or EEA or any other country of operation.
10. You authorize dacadoo to de-identify your Data and subsequently to copy, process, use, publicly disclose and distribute the Data in anonymized form for academic and statistical purposes. Such anonymized Data shall no longer be considered as personal data.
11. You authorize dacadoo to receive, review and store technical data (including crash reports) retrieved from the devices you are using to access the App/Website.
12. We restrict access to the Data to those dacadoo employees or other parties who need access to such Data in order to provide the services. We maintain appropriate physical, electronic and procedural safeguards to protect your Data, including firewalls, individual passwords, encryption and authentication technology, and take all other necessary and adequate administrative, organizational, technical, personal and physical measures to safeguard the same against unauthorized or unlawful processing and use, accidental loss or destruction or damage, theft, disclosure or modification and to ensure its integrity. Please note, however, that dacadoo has no control over the network infrastructure outside dacadoo, and Data transported over an open network, such as the Internet or email, may be accessed by third parties (including, for example, a person standing behind you, or the local authorities under certain conditions). We cannot guarantee, and are not responsible for, the confidentiality of any communication or information transmitted via such open networks. When disclosing any Data via an open network, you should consider that despite all measures in place, it is potentially accessible to others, and consequently, may be collected and used by others without your consent. Your Data and Information may also be lost during transmission. dacadoo will not accept any liability for direct or indirect losses as regards the security of the Data and Information out of its control, including during its transfer via Internet.
13. If you are using a test version, please note that your data may be used to review your experience and the processing may involve additional partners. You will be informed of the partners during the test process and may be required to accept other privacy settings.
14. dacadoo will not use the Data for marketing purposes and will not sell, rent or otherwise make available any Data submitted by users to any third parties without the user’s consent, unless as permitted under this Privacy Policy or required by law. dacadoo may use the Data to contact users with respect to all matters related to the user’s activity on the App/Website, including but not limited to sending motivational e-mails and reminders.How Your Data is Shared and the Data we might receive
15. Your Data might be shared with our sub-processors, for technical reasons, or with our partners.
16. Processors: To process your Data, dacadoo might require the services of sub-contractors, which need to access directly or indirectly your Data, our “Processors”, like data hosting providers. We ensure that, when working with Processors, these entities commit to an adequate level of protection and do not use your data unlawfully. From our side, we will share only the data the processor needs to proceed, and nothing more. The list of our Processors is available in the section “Our Processors” below.
17. Third-Parties: Your Data may be shared with our partners, which could send us data about you, for example: when you participate to a challenge organized by a third party, we will need to receive some information to create the right teams in the challenge, and we will need to share information, like your ranking, with the organizer of the challenge. dacadoo ensures that our partners are informing you about their privacy policies, nevertheless dacadoo does not carry responsibility for the data processing of our partners.
18. Otherwise, we do not share your Data. Nevertheless, the concept of the App/Website includes the disclosure of the Data provided by you and accessible via the App/Website to other users or third parties. Please note that all registered users of dacadoo are displayed with their name and profile picture. For all other data, you control and decide yourself which Data shall be accessible to others. You can change the privacy settings of your account at any time and thereby determine who will be able to see which Data. The types of Data which may be distinguished are the following: Health Score, workouts including pictures (workout, profile and profile background pictures) and achievements gained. Sensitive personal data such as weight or blood pressure, are not accessible to others. The following types of sharing options are available: (i) Public: All users registered on dacadoo will be able to see the Data, meaning the Health Score, the workouts, pictures and achieved goals. (ii) Groups: If you are part of a corporate health program, you will be allocated to a specific company group, which will contain fellow employees with whom you are friends on dacadoo, and other employees with whom you are not yet friends on dacadoo. If you select the group option, all group members, friends or not, will be able to see the Data. (iii) Friends: Your friends will be able to see the Data. (iv) None: Only you as the user of your account will be able to see the Data. According to our default settings, all your friends will be able to see all the above-mentioned Data. You can change the privacy settings of your account at any time after your registration. Please note that due to the linking option to other social networks, such as Facebook, your Data may be made available to other persons through your friends. Nevertheless, you are always in control of the content you decide to share on social networks, no content is automatically shared.Cookies and Similar Technologies
19. Our Website uses cookie and similar technologies. Please see our Cookies and Analytics policy for more information.How Long Your Data is Stored
20. We store your Data for as long as you have an account with dacadoo. You can delete your account at any time. If you follow the instructions available on the App/Website, your account will be deactivated and then deleted. As a courtesy, we keep your account for up to 30 days, as such it is still possible for you to recover your account if it was deactivated by mistake. After 30 days, we begin the process of deleting your account permanently from our systems and your account becomes non-recoverable. You acknowledge that any content posted by you on the App/Website cannot be recovered after the deletion of your account. We reserve the right to keep Data to the extent we reasonably believe it is necessary to satisfy any applicable law or regulation, of course according to security and privacy industry practices.Your Rights
21. You have the right to be informed by us on any processing of your Data and obtain a copy of our Data (right of access). If you are affected by incorrect or incomplete Data, you may request rectification or completion of any relevant data (right to rectification). You may request the deletion of your Data (right to erasure) or a temporary restriction of processing in certain cases (right to restriction of processing). You may object to the processing of your Data (right to object) and you have the right to receive your Data in a structured, commonly used and machine-readable format or have your Data transferred to another data controller if technically feasible (right to data portability).Disclosure of Data
22. We reserve the right to disclose Data to the extent we reasonably believe it is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce the Terms, including investigations of a potential violation thereof, (iii) detect, prevent or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or to (v) protect the rights, property or safety of dacadoo, its users and the public.Additional Points
23. Please note that dacadoo uses encryption software that may be subject to export control regulations and territorial restrictions.
24. The App/Website may contain links to App/Websites or materials that are not operated by dacadoo, for example the share functionality to social network. Such other App/Websites are not subject to this Privacy Policy and dacadoo is not responsible in any way for the content or accuracy of such App/Websites or for the policies applied to the treatment of personal data and information. Connecting to or otherwise accessing such App/Websites is at your own risk. We recommend that you read the policies used by these App/Websites, and check how these App/Websites protect your personal data and information and whether they are trustworthy.
25. Addendum for test version of the App/Websites: When using a test version of the App/Websites, you acknowledge the purpose of a test is to obtain feedbacks, analyzing users’ behavior and interaction with the test version, in order to improve the definitive version of the App/Website. If the test application is suspended, your account and data are not deleted and are kept by dacadoo for the next test phase. Dacadoo reserves the right to delete your account if the test phase is over. You will be inform prior to the suspension or the deletion. You are of course entitled to request access, modification or deletion of your data at any time by contacting our Data Protection Officer.Updates to this Privacy Policy
26. We may revise this Privacy Policy from time to time. The most current version is always available on our App/Website (www.dacadoo.com, specifically on https://www.dacadoo.com/user-support/dacadoo-terms-conditions/). The revised Privacy Policy shall become effective from the date of publication on the App/Website. Should these changes be substantial, we will provide you with notice and, where required by applicable law, obtain your consent. This notice will be provided by email or by publication on the App/Website.Data Controller and Data Protection Officer
27. In case you are dissatisfied with any aspect of processing of your Data, we would like to understand how we can solve this issue. Please contact us at:
    dacadoo ag
    Othmarstrasse 8
    CH-8008 Zurich
    Switzerland

The data protection officer is located at the same address and can be contacted by mail or sending an email to privacy@dacadoo.com

For EU residents a contact in the EU has been established at:

MLL EU-GDPR GmbH
Ganghoferstrasse 33
80339 Munich
Germany
dacadoo@mll-gdpr.com

For UK residents a contact in the UK has been established at:

MLL Meyerlustenberger Lachenal Froriep LLP
17 Godliman St
London EC4V 5BD
United Kingdom
dacadoo@mll-gdpr.com

You also have the right to contact the data protection supervisory authority in your country of residence.

Our Processors

1. We ensure that, when working with Processors, these entities commit to an adequate level of protection and do not use your data unlawfully. From our side, we will share only the data the processor needs to proceed, and nothing more. We are currently working with the following partners:

Version: December 2021

This Cookie Notice (as amended from time to time, the “Cookie Notice“) describes our policies and procedures on the use of cookies and similar technologies through your access to and use of the websites (the “Website“) as operated by dacadoo ag, Othmarstrasse 8, CH-8008 Zurich, Switzerland (“dacadoo“).

1. What are Cookies?

To offer you a good user experience when visiting our website, we use cookies and similar technologies.
A cookie is a small data file created by a web server and transferred to and stored on your device’s persistent memory. The cookies created by the web servers contain data that uniquely identifies you during your use of the website.

2. What do they do?

We use cookies to tell us, for example, whether you have visited us before or if you are a new visitor. It also helps us enhance your online experience while you are visiting our Website.

3. Consent to the use of cookies on our site

When you visit our Website, a window pops up on your screen about the placement of cookies on your device’s persistent memory.

The message that appears briefly explains you our cookie policy. By clicking “Accept Cookies” you accept the cookies specified in this Cookie Notice. You can also click on “Cookie Settings” to set up your preference for cookies.

4. Types of cookies we may use and what they are used for

We use different types of cookies and similar technologies. We make use of so-called ‘first-party cookies’, which are cookies that are provided by dacadoo as well ‘third-party cookies’, which are cookies as provided by third parties to provide services to dacadoo.

Cookies are necessary to provide certain functionalities on a website, e.g. to maintain a language choice made by a user. Moreover, cookies enable the respective issuer (dacadoo or a third party) to recognize that the website was previously called up by a certain end device, allowing the identification of returning visitors (or rather their end devices) and gathering information about their usage of the website and their presumed interests. We believe it is very important that you know what data we collect with our cookies and that you know which cookies our technology uses and for what purposes they are used. Please find below an overview of the type of cookies that may be used.

Strictly Necessary Cookies
These cookies are deemed as strictly necessary to offer you the basic functionalities of the Website and cannot be switched off in our systems. They deliver the service you requested on the Website.

Statistics Cookies
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing Cookies
These cookies may be set through our Website by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising. Marketing cookies may also include social media cookies. These cookies are set by a range of social media services that we have added to the Website to enable you to share our content with your friends and networks. These social media services can use cookies to see if you are logged in and allow you to “like” content or forward it to your friends. They can track your browser across other sites and build up a profile of your interests. Depending on your settings, these third parties may use your information for their own purposes, such as advertising. This may impact the content and messages you see on other websites you visit. If you would like to know more how these social media services use data, please refer to the privacy notices of these platforms. If you do not allow these cookies you may not be able to use or see these sharing tools.

5. Alternative ways to control, disable and delete cookies

You can change the settings to block cookies or to alert you when cookies are being sent to your device. Click on one of the links below to go directly to your browser manual. Remember that you will have to set your preferences again or login again on some websites after removing cookies.
– Internet Explorer
– Mozilla Firefox
– Google Chrome
– Apple Safari

If you do not wish to receive any cookies at all (including those cookies which are necessary to provide the Website to you), you may set your browser to disable cookies all together. If you disable the cookies that we use, this may impact your overall user experience while on the Website. Also saving customized settings like login information may stop.

If you use different devices to view and access the Website (e.g. your computer, smartphone, tablet etc.) you will need to ensure that each browser on each device is properly adjusted to suit your cookie preferences.

6. Our details

This website is owned and operated by dacadoo AG.

We are registered in Switzerland under registration number CHE-116.187.330, and our registered office is at Othmarstrasse 8, CH-8008 Zurich, Switzerland.

For questions, comments or concerns you can contact our privacy team by sending an email to: privacy@dacadoo.com and by post, to the address above.

Cookie list

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

Strictly necessary cookies

Cookie Name: elementor
Type: HTML
Duration: Persistent
Description: Used in context with the website’s WordPress theme. The cookie allows the website owner to implement or change the website’s content in real-time.

Cookie Name: hssc
Type: session
Duration: 30 minutes
Description: HubSpot sets this cookie to keep track of sessions and to determine if HubSpot should increment the session number and timestamps in the __hstc cookie.

Cookie Name: hssrc
Type: session
Duration: 30 minutes
Description: This cookie is set by Hubspot whenever it changes the session cookie. The __hssrc cookie set to 1 indicates that the user has restarted the browser, and if the cookie does not exist, it is assumed to be a new session.

Statistics cookies

Cookie Name: _ga
Type: HTTP
Duration: 2 years
Description: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

Cookie Name: _gat
Type: HTTP
Duration: 1 day
Description: Used by Google Analytics to throttle request rate.

Cookie Name: _gid
Type: HTTP
Duration: 1 day
Description: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

Cookie Name: hstc
Type: persistent
Duration: 5 months 27 days
Description: This is the main cookie set by Hubspot, for tracking visitors. It contains the domain, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).

Cookie Name: hubspotutk
Type: persistent
Description: HubSpot sets this cookie to keep track of the visitors to the website. This cookie is passed to HubSpot on form submission and used when deduplicating contacts.

Marketing Cookies

Cookie Name: _fbp
Type: HTTP
Duration: 3 Months
Description: Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

Cookie Name: tr
Type: Pixel
Duration: Session
Description: Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

7. Updates to this document

This Cookie Notice may be updated from time to time as a result of required developments. In case of such updates, we will undertake necessary actions to inform you about them depending on the importance of changes done. If and where required by applicable laws we will also ask for your consent to any material Cookie Notice changes describing our up-to-date practices.

Please check the “date of publication” to see when this Cookie Notice was updated.

Version: September 2015

These payment terms (as amended from time to time, the “Payment Terms“) specify the subscription types and pricing as well as the payment process regarding the services made available by dacadoo to its registered private users in accordance with the Terms of Use and the Privacy Policy of dacadoo. We may revise these Payment Terms from time to time. The most current version will be available on our website (www.dacadoo.com). In order to access and use our services, you have to be a registered user. In case you are not a registered user, you need to register before you can access and use our services.

Subscription Types and Pricing

dacadoo offers different subscription periods enabling you to choose the subscription period which best satisfies your needs. The standard subscription periods are 90, 180 or 360 days. Payment has to be made in advance for the subscription period through the purchase functions by the respective App stores or by any other means of payment accepted by dacadoo. dacadoo uses qualified payment services to ensure that your payments are secure. Please be advised that subscriptions paid will not be refunded. The subscription fee may be subject to change. Any price changes will be announced on the dacadoo App/Website.

To see the current monthly subscription prices click here.

Expiry and Renewal of your Subscription

dacadoo will contact you 10 and 5 days prior to the expiry of your subscription to notify you regarding the possibility to renew your subscription. You need to actively renew your subscription following such notification.

dacadoo is granting you a non-transferable license for personal and non-commercial use of this software. You shall not sublicense, distribute, lease, loan or otherwise convey the software or any portion thereof to anyone. This license agreement may be terminated at any time. dacadoo and its licensors neither warrant the accuracy nor the accessibility of the software and reserve all other rights. This software may be subject to export control regulations.

Version: September 2014

dacadoo allows you to register for the participation in Public Challenges among the users of this website. By registering, you acknowledge that such participation is a potentially hazardous activity and that you are participating at your sole risk and responsibility. You further acknowledge that you will not make use of means or behave in a way that can reasonably be considered as contrary to the general rules of fairness.

dacadoo reserves the right to screen and verify your activity and to temporarily or permanently exclude you from a Public Challenge or from Public Challenges in general or to suspend or terminate your account in case we reasonably believe that such measure is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce any acknowledgements you made, including the investigation of a potential violation thereof, or to (iii) protect the rights, property or safety of dacadoo, its users and the public.

dacadoo may use your contact information to send you motivational messages in connection with Public Challenges.

In cases where Public Challenges feature prize money, such prize money (less tax and possible other deductions as they may be applicable) will be paid out to the users achieving the best result. The assessment of such best result is separately defined for each Public Challenge. In case of a tie between the achievements of two or more users, the prize money will be equally shared between such users. dacadoo may award non-cash prizes and/or the nomination of a charitable institution as a beneficiary.

Employees of dacadoo as well as their on-shore and near-shore development partners and their relatives may participate in Public Challenges but are excluded from being awarded any prize money or other prizes.

Any decisions of dacadoo regarding the above are final.