General Industry Articles

The healthcare industry is currently attempting to restructure itself and deliver more value with its finite resources. While offering more for less is an admirable goal for any industry, the healthcare sector has found an ally in its mission in the shape of eHealth. From telemedicine’s ability to extend care beyond geographical boundaries to mobile health apps that allow individuals to better manage their well-being, digital technologies that improve healthcare delivery are having a major impact.

The insurance industry harnesses data monetization to drive efficiency and cost savings. With insights from digital platforms, insurers can optimize risk assessment, personalize offerings, and reduce operational costs. Transforming data into value unlocks smarter decision-making and competitive advantages. Discover how this approach reshapes insurance economics.

The healthcare industry is poised for exciting advancements in 2025, with conferences serving as pivotal hubs for innovation, networking, and professional development. Discover the top healthcare conferences shaping the future of the industry and find the perfect events to elevate your professional growth.

The healthcare landscape is evolving, pushing patient engagement beyond traditional models. Patients now demand active participation, convenience, and personalization. Leveraging digital tools and data, with empathy, fosters lasting engagement. Discover how these insights create a more proactive, personalized experience.

The digital health revolution is reshaping how organizations across industries engage with users, shifting from reactive care to proactive wellness management. This guide explores top 10 essential digital health tools, highlighting their potential and practical applications to drive meaningful connections and improve health outcomes.

Customer retention in life and health insurance relies on personalized experiences, efficient claims, and wellness programs to address evolving customer needs. By using digital tools and predictive analytics, insurers can improve engagement, reduce churn, and build long-term loyalty.

To boost customer engagement, retailers should focus on personalized experiences, leverage technology, and create exclusive, memorable interactions. Learn from other brands, and discover how to integrate health and wellness data for deeper connections and loyalty.

In today’s fast-paced retail environment, acquiring new customers is critical to stay competitive. However, focusing solely on acquisition spend isn’t enough, efficiency is key. This guide outlines seven customer acquisition strategies that balance growth and profitability.

This guide explores 10 proven strategies to improve retention in retail that go beyond traditional methods, including omnichannel retailing, exclusive offers, and value-added services like free shipping or health-focused programs.

In the highly competitive banking industry, customer retention is more than just a strategy—it’s a necessity. Retaining customers is not only more cost-effective than acquiring new ones, but it also significantly boosts profitability. This article delves into effective strategies for enhancing customer loyalty, from personalized services and digital transformation to community involvement.