DHEP-API

Build your own digital health apps or add functionalities to your existing ecosystem.

DHEP White Label (DHEP-WL)

Use our configurable software to publish your own branded health and wellbeing apps.

dacadoo SaaS

Give your customers access to the ready–to–use dacadoo health app. 

Health Score

Use Health Score feature as part of our holistic DHEP solutions or integrate it as standalone functionality via HS-API.  

Explore all our DHEP solutions

Acquire Customers

Become a leader in proactive digital health promotion and attract new customers to your business. 

Retain Customers

Foster long-term loyalty and reduce attrition among your customers and employees by engaging them in their health and wellbeing.

Engage Customers

Use personalized data-driven insights, wellbeing advice, and incentives to boost customer engagement and increase cross-selling and up-selling opportunities. 

Find out more about how dacadoo can help you!

Insurers

Promote healthier lifestyles among members to mitigate risk, increase sales, and reduce customer churn.

Health Providers

Attract and retain customers by empowering them to make better lifestyle choices and improve overall wellbeing.

Retailers

Use data-driven customer insights to make personalized recommendations that drive engagement and sales.

Employers

Promote a healthier lifestyle among the workforce to enhance productivity, reduce absenteeism and sick days, and foster a positive wellbeing culture.

Banks

Cross-sell life or health insurance to your existing customers or use lifestyle data to create personalized offers that drive customer acquisition and engagement.

Find out more about how dacadoo can help you!

Management Team

Meet our Management team, whose expertise, passion, and innovation are transforming the healthcare engagement landscape.

Scientific Advisory Board

Comprising renowned healthcare and data experts, our Scientific Advisory Board ensures the scientific rigor and efficacy of our health engagement technology.

Our Team

Get to know the dedicated individuals powering our daily operations. Our dynamic and collaborative team is the heartbeat of our organization.

White Papers & Reports

Get the latest in-depth industry research trends and analysis.

Infographics

Visualise our latest health data and understand how dacadoo supports businesses globally.

Webinars

Watch our latest recordings with leading speakers. Gain industry insights and expert guidance.

Flyers

Download industry flyers. Deep-dive into our suite of customer health engagement and health risk quantification solutions. 

Use Cases

Explore our Use Cases for great examples of how our clients have transformed with the use of our technology.

dacadoo’s Generation 5: More User-friendly Than Ever

•   6 minutes read

There’s been no slowing down at dacadoo, we have been working hard over the past months to deliver an amazing new refresh to our platform. As the seasons shift and energy rises around the world, we are right on time to provide our users with extra motivation to prioritize their health and wellbeing, no matter where they are. In this article we will be breaking down some of these incredible improvements and how we’ve designed these solutions.
A card showing a profile photo of a woman and her Health Score displayed labeled 'VERY GOOD' in bold text. A red arrow and text below indicate 'TRENDING DOWN' to signal how her Health Score is evolving.

Key Takeaways

  • The Health Score becomes clearer than ever: Users now have a deeper understanding of their health data, empowering them to make informed decisions and take control of their well-being.
  • Designing with inclusivity: Accessibility is a foundational right that is now part of our platform to ensure equal access for all.
  • Making your health journey fun: Daily highlights on your health and a more intuitive content library keep users motivated and involved in their health journey.
  • Configurability for every client: Modular components give clients the power to tailor the platform to their unique brand and user needs.

Strategic insights and priorities: Shaping the future of our platform

After conducting a thorough market analysis and gathering feedback from both users and clients, we laid out our strong points and our improvement areas. Based on this analysis, we’ve outlined priorities.

  • Health Score transparency is a major user demand: Many users are eager to understand how their Health Score is calculated and how their actions affect their results. On a similar note, they want to understand what their score translates to in day-to-day life and what it means for their health.
  • Accessibility compliance is no longer optional, it’s essential. The European Commission has released the Directive 2019/882 and the ADA (Americans with Disabilities Act) has included Web and Mobile Accessibility in their regulations, hence we’ve audited our platforms and are actively taking the necessary steps to make sure our product is compliant with the regulations. For a more in-depth analysis about how we tackled it, read our detailed article about accessibility.
  • Re-imagining fun and engaging ways to deliver health information to end-users is crucial in a crowded marketplace of health apps.
  • Clients want more control and brand flexibility. Having more configurability options has always been one of our priorities, and our clients agree! We have taken a few extra steps to ensure we bring new possibilities to make each platform unique.

Based on all these factors, we went back to the drawing board and outlined possible improvements.

After several rounds of feedback, engineering analysis and user-testing, these are a few of the main updates of Generation 5.

Demystifying the Health Score: More insights, better guidance

The Health Score is the core of dacadoo, so it is of the utmost importance that our end-users understand how their lifestyle choices affect their overall score and how important it is to keep their information up to date.

Users can now clearly see how their lifestyle choices impact their Health Score, week by week and at a glance, empowering them to adjust, reinforce healthy habits and stay on top of their health.

We’ve introduced a new Health Score access card featuring a trend tag that shows users how their score is evolving compared to the previous week. We designed the card to emphasize the user’s overall health trend and category (e.g., ‘Very Good’) rather than focusing solely on the number itself.

Image 2 – A Health Score Wheel showing a score of 678 (very good), with a correspondent biological age of 31 years old and a downward trend over the past 7 days. There are categories like activity, mindfulness, sleep, mental wellbeing, physical health, nutrition, and self-control.

When diving deeper, the user gets in-depth details about their score evolution over time with the ability to filter their timeline daily, weekly or monthly.

Simultaneously, we’re now introducing the Biological Age a new metric that adds meaningful context to the Health Score, helping users understand better how their health impacts longevity.

Image 3: A series of cards showing several lifestyle categories, some with lower scores than others. The ones with lower scores show a call to action to start improving them. They all show an explanation of what they calculate and access to keep them updated.

Curious users can now access clearer explanations about how each lifestyle area is assessed, and how to keep each section up to date.

One of the most exciting features in Generation 5 is the Health Score Potential! It’s a guidance to the Health Score that helps users understand what actions to take and how much impact those actions have on their Health Score over time.

Our engine identifies each user’s weakest areas, highlights them, and recommends specific healthy habits (Goals) that are most likely to have the highest impact on the user’s Health Score.

Image 4 – Health goals overview showing Sleep and Nutrition as high-impact areas. Suggested goals include “Salad as a meal” with a 21-day duration to improve nutrition.

Building Digital Experiences for Everyone

Inclusive design is essential. Both EU and US regulations now mandate accessibility for web and mobile platforms, emphasizing the importance of ensuring that digital products are usable by all individuals, including those with disabilities.

As we continue improving our products, we’ve made accessibility compliance a core requirement. Through comprehensive audits, WCAG criteria are now integrated into our development standards.

Improving one’s health should be accessible to everyone.

To learn more about how we tackled this subject, read our dedicated article on Why Accessibility Matters.

Making health fun and engaging

Health data can be hard to interpret. Some days you work out more, some days you sleep worse, it’s hard to keep track of all these variables and determine the right next steps, especially if you don’t have much time to do your own analysis.

That’s why we are introducing Highlights!

In a similar fashion to Instagram Stories, Highlights deliver the most relevant content to the user on a timely basis. Examples include healthy habits tips, summaries of their weekly and monthly activities, steps and sleep stats, earned achievements, and more.

Even better, clients can create their own Highlights using a set of templates and customize them to match their brand.

Image 5 – Highlights section with categories for Latest Workout, Achievements, Goals, and a Weekly Report.

Building a new content library and optimizing the architecture

When it comes to finding new content, it is now easier than ever. Users can explore our options in the new Discover Page. From Goals, Challenges, Events, Articles and more, everything is now available under one single page, creating an overview of all our available content which allows end-users to find what they’re looking for faster.

This allowed us to re-arrange the platform’s architecture to become more intuitive, solidifying the purpose behind each page.

Image 6 – Discover section with tiles  for Goals, Programs, Challenges, Events and Articles. Each tile represents a feature like forming habits, joining routines, competing, attending events and reading.

With this library, clients can change the image, titles and order of every tile as well as add new ones to promote products and campaigns in-app or external resources!

Introducing New Configuration Features

We’ve introduced a series of configurability options aimed at giving clients more control over how their product experience is shaped and delivered.

These changes reflect a future-proof design for configurability, enabling teams to create flows and interfaces that feel purposeful, aligned with brand identity, and responsive to user needs, with faster delivery, and easier self-management .

From layout flexibility to modular content structures, the platform now supports a wider range of design decisions without sacrificing coherence or usability. Clients can fine-tune the order information displayed, if displayed at all, change visuals, sections and more.

Image 7 – Three examples of the same page, displaying different placements of the same sections alongside different color schemes and imagery.

The result is a more expressive, design-forward platform that balances structure with creative freedom, making it easier for clients to deliver experiences that are not only functional, but truly engaging by design.

How did we make these decisions?

dacadoo follows processes like those performed by major tech companies. This approach ensures that awareness and user research are seamlessly integrated at every stage of the development process.

We start by interviewing and gathering feedback from end-users and clients to understand their needs, followed by forming hypotheses on what should be improved. We then design new experiences that improve on previous feedback. After extensive testing, development kicks off. This is a continuous, iterative process that allows our products to evolve and stay aligned with real user expectations.

Closing Notes

These updates represent a fundamental evolution in how we approach product design, user engagement, and long-term platform growth. By combining thorough research, regulatory awareness, and continuous feedback loops, we’ve been able to bring meaningful change to the user experience while also empowering our clients with greater creative freedom and control. Whether it’s making health data more intuitive, enhancing accessibility, or enabling flexible configurations, our goal is to ensure that every interaction on the platform feels thoughtful, inclusive, and purpose-driven.

As we look ahead, we remain committed to building a digital health experience that evolves with our users, one that is dynamic, personalized, and designed to support healthier lives every day.

To learn more about how to integrate these features into your organization, contact us.

Senior UX Designer

Contents

Featured Articles

•   5 minutes read

•   7 minutes read

•   5 minutes read

RELATED ARTICLES

•   4 minutes read

Retail loyalty is evolving. Consumers expect more than discounts; they want daily value, purpose, and connection. Discover how dacadoo’s Generation 5 platform empowers retailers to build wellness-based loyalty that lasts beyond the transaction.

•   2 minutes read

dacadoo unveils its transformed website, reflecting 13 years of insights and collaborations. Explore app reviews, testimonials, and practical use cases, all designed to enhance your customer experience.

•   2 minutes read

dacadoo unveils its transformed website, reflecting 13 years of insights and collaborations. Explore app reviews, testimonials, and practical use cases, all designed to enhance your customer experience.

•   3 minutes read

As the needs of consumers evolve, so should insurance. With dacadoo’s ‘Predict and Prevent’ approach, consumers get more out of their insurance and focus on maintaining optimal health. Using dacadoo’s Digital Health Engagement Platform (DHEP) with Wheel of Life™, insurers can boost brand loyalty and revenue while giving customers the care they deserve. How Does […]

Book a Demo

Ready to explore what dacadoo can do for you?

Book a demo now and see how we can tailor our solutions to meet your unique needs.



Latest Posts

Explore the latest health and wellbeing news and insights

•   4 minutes read

Bancassurance, once primarily a sales-led distribution channel, is undergoing a major digital transformation. 2025 has seen it evolve into a data-driven, customer-centric process that’s shifting…

•   5 minutes read

As operational costs rise in the health and life insurance industry, insurers must adopt smarter strategies to stay competitive. This article explores 7 ways to…

•   4 minutes read

Retail loyalty is evolving. Consumers expect more than discounts; they want daily value, purpose, and connection. Discover how dacadoo’s Generation 5 platform empowers retailers to build wellness-based loyalty that lasts beyond the transaction.

•   6 minutes read

In today’s digital-first world, creating inclusive products isn’t just a legal requirement, it’s a strategic advantage. With regulatory frameworks like the European Accessibility Act (Directive 2019/882) and updates to the Americans with Disabilities Act (ADA), digital accessibility is no longer optional. But what does it mean to design an accessible product? That’s what we will be exploring in this article. Get ready to dive in the world of accessible digital products.

•   7 minutes read

As insurance shifts toward a data-driven model, technology is redefining risk assessment and customer engagement. By leveraging AI, predictive analytics, and wellness app data, insurers can optimize underwriting, reduce claims costs, and offer personalized policies. This transformation enhances efficiency, improves customer experience, and paves the way for a more proactive and cost-effective insurance industry.

•   5 minutes read

The healthcare industry is unlocking savings through data monetization. With dacadoo’s health wellness tracking app, organisations can harness real-time insights to optimise costs, improve efficiency, and enhance decision-making. Turning health data into actionable savings drives smarter resource allocation and better patient outcomes. Discover how this approach transforms healthcare economics.

Beyond Transactions: How Generation 5 is Redefining Retail Loyalty for the Wellness-Driven Customer

•   4 minutes read

Retail loyalty is evolving. Consumers expect more than discounts; they want daily value, purpose, and connection. Discover how dacadoo’s Generation 5 platform empowers retailers to build wellness-based loyalty that lasts…
Retail loyalty is evolving. Consumers expect more than discounts; they want daily value, purpose, and…

Why Accessibility Matters: Creating Digital Products That Serve Everyone

•   6 minutes read

In today’s digital-first world, creating inclusive products isn’t just a legal requirement, it’s a strategic advantage. With regulatory frameworks like the European Accessibility Act (Directive 2019/882) and updates to the…
In today’s digital-first world, creating inclusive products isn’t just a legal requirement, it’s a strategic…

dacadoo & AI: Shaping the Future of Global Healthspan with AI Innovation 

•   4 minutes read

For over 14 years, dacadoo has been at the forefront of AI-driven health engagement. From leveraging statistical AI in our Health Score & Risk Engine to carefully integrating Generative AI…
For over 14 years, dacadoo has been at the forefront of AI-driven health engagement. From…

Data-Driven Insurance: Strategies and Case Studies 

•   7 minutes read

As insurance shifts toward a data-driven model, technology is redefining risk assessment and customer engagement. By leveraging AI, predictive analytics, and wellness app data, insurers can optimize underwriting, reduce claims…
As insurance shifts toward a data-driven model, technology is redefining risk assessment and customer engagement….

Data Monetization in Healthcare 

•   5 minutes read

The healthcare industry is unlocking savings through data monetization. With dacadoo’s health wellness tracking app, organisations can harness real-time insights to optimise costs, improve efficiency, and enhance decision-making. Turning health…
The healthcare industry is unlocking savings through data monetization. With dacadoo’s health wellness tracking app,…

How to Improve Patient Engagement in Healthcare

•   6 minutes read

The healthcare landscape is evolving, pushing patient engagement beyond traditional models. Patients now demand active participation, convenience, and personalization. Leveraging digital tools and data, with empathy, fosters lasting engagement. Discover…
The healthcare landscape is evolving, pushing patient engagement beyond traditional models. Patients now demand active…