Digital Health Engagement Platform (DHEP)

dacadoo develops and operates the Digital Health Engagement Platform (DHEP) that leverages behavioral science, AI and gamification to motivate users to achieve and maintain healthy lifestyle habits, while helping our clients to improve customer engagement and loyalty
through personalization.

Our Enterprise SaaS based DHEP is available in 18 languages, and it can be licensed as a white label (DHEP-WL) or
through APIs (DHEP-API) to develop/enhance custom solutions.

Connecting

A user is able to sign up to dacadoo in few simple steps. They can track over 120 different activities directly with dacadoo or connect their preferred tracking devices and/or apps.

Scoring

The dacadoo Health Score simplifies a user’s health status to a single number from 0 to 1,000, to make health measurable and understandable. It is based on over 300 million person years of clinical data.

Engaging

Empowering users with access to dacadoo’s Health Engagement Platform is a good start, but it’s the ability to keep them engaged so that they adopt and maintain healthier lifestyle habits that counts.

User Engagement

To help users remain active and engaged, dacadoo applies the Self Determination Theory (SDT) as underlying behavioral science and makes use of various engagement techniques.

Data Visualization

Reduce the complexity of health to one single number with the Health Score and visualize data in a simple and understandable way.

Social & Community

Users can connect with friends and colleagues, comment on activities and share information via social networks.

Lifestyle Coaching

The Coach provides automated, personalized chat-style advice with tips and statistics. Users can activate a variety of goals to set health targets.

Points & Rewards

With the behavioral-based points-earning model, points can be earned for healthy behavior and redeemed in a rewards shop or for an insurance premium discount.

Gamification

dacadoo applies various game mechanics to encourage users to remain active. Exercise, nutrition and photo challenges can be set up on an individual or team basis.

Enabling our clients to serve their customers

To enable our clients to serve their customers in the right way, additional functionalities are activated.

Sub-Branding

Additional branding options help to further personalize the experience for the customers of our clients.

Mass-User On-Boarding

The organizational setup of a customer or our clients can be mapped to allow a fast on-boarding process.

Groups

Groups are restricted areas visible only to group members and allow additional configuration options.

Challenges

A library of defined challenges makes it easy for our clients to run challenges for their customers.

Support Tools & Reports

Our Admin Portal allows to perform 1st level user support and access anonymized reports.

Data Privacy & Security

We have a robust data privacy and security setup which is GDPR, HIPAA and Swiss Data Privacy Law compliant.

Available product offering

We make it easy for you to collaborate with us in various ways :

White label version (DEHP - WL)

Publish own app in your name and branding in the app stores
Complete branding of mobile apps (IOS, Android) and the web application (WCAG 2.1 certified)
Content available in 18 languages. More languages can be added upon request
Built-in tracker with ability to connect to third party devices & apps
Administration Console to service the DHEP-WL platform
Reporting tools or access to reporting database via APIs
Setup of own instance on Microsoft Azure at desired hosting location (if available)

Technology Access via RESTful API (DHEP-API)

Build your own user-facing applications with a different user interface (UI) and user experience (UX) than our white label version. Or, add our functionalities and services to existing applications.

dacadoo SaaS

Use the dacadoo app and branding
Get logically separated tenant structure for you as a client
Add your client logo and get personalization options via content
Content available in 18 languages. More languages can be added upon request
Built-in tracker with ability to connect to third party devices & apps
Get access to the Administration Console to self-service your tenant (if desired)
Access to anonymized Reports on the tenant population
Tenant hosted on dacadoo SaaS on Microsoft Azure in Western Europe

Client Success Management

Activation & Engagement

Successfully launching a platform, and ensuring it continues to grow and develop, requires not only an investment in marketing but also ongoing management of user profiles, on and off the platform.

We offer an Engagement Training & Certification course for clients managing the project.

Documented Results

We can share strong participation, usage, retention and engagement results attained by clients around the world.

We systematically collect and analyze data and KPI’s on the activation phase of a platform launch as well as during the ongoing engagement phase.