What Is dacadoo’s Digital Health Engagement Platform (DHEP)?
dacadoo’s Digital Health Engagement Platform (DHEP) is a brand-owned customer engagement platform for health and wellness. It helps organizations create continuous, personalized, and measurable health experiences that motivate users beyond rewards alone. By connecting Health Score, Health Score Potential, personalized health coaching, gamification, rewards capabilities, and scientific validation, DHEP helps organizations build long-term participation, customer engagement, and customer value across industries.
How to Increase Customer Engagement Beyond Messaging
Looking to increase customer engagement in a more meaningful way? Learn how dacadoo’s Digital Health Engagement Platform offers an alternative to traditional customer engagement platforms by connecting engagement with loyalty, behavior change, first-party insights, and measurable business outcomes.
Why Shoppers Ignore Health Features Inside Retail Loyalty Apps
Shoppers ignore health tools not because they lack interest, but because features are buried or disconnected from the shopping journey. We explore how to drive repeated retail app engagement by integrating personalized health nudges and rewards into your loyalty ecosystem.
The Hidden Operational Costs of Low Member Engagement in Digital Health Programs
Low engagement in digital health programs is a silent financial drain. Beyond poor UX, it drives higher claims, increases churn, and creates data gaps that hinder accurate underwriting. We look at how insurers can quantify these hidden costs, and how behavioral science can transform passive members into a high-ROI asset.
Why Life Insurers Struggle to Keep Wellness Programs Alive After Launch
Launching a wellness program is not the hard part for life insurers. Sustaining engagement is. Many programs begin with strong internal support and customer curiosity, only to lose momentum within months. This article explores why insurer wellness programs fade after launch, what causes participation drop-off, and how digital health engagement strategies can help insurers build longer-term customer relationships, stronger retention, and more valuable member insights.
What Makes a Health App Stick? – Inside the engagement & ROI model
The success of a digital health app depends on engagement, not just downloads. With most health apps suffering from high drop-off rates, factors like personalization and ease of use play a huge role in delivering sustained behavioral change and a reduction in annual healthcare costs.
Customer Engagement in Banking – How digital wellness principles inspire loyalty
Digital banking has made services faster and more accessible, but it has also reduced personal connections. With branch visits nearly gone, customer engagement in banking is harder to sustain—yet it’s engagement that builds trust and drives loyalty. A new engagement model is needed, one that connects financial well-being with health & wellness. Guided by the principle that health is wealth, banks can adopt digital wellness strategies to strengthen relationships and deliver long-term value. This article explores how applying wellness principles through a Digital Health Engagement Platform (DHEP) offers banks a modern way to drive loyalty and stay competitive.
Food as Medicine: How retailers can elevate their role in customer health and trust
It wasn’t that long ago that health-conscious shopping was a niche pursuit that ran second place to the simple satisfaction of eating. In the past few decades, however, that’s all changed. More than just a fleeting trend, health-conscious shopping is a cultural phenomenon that’s reshaped consumer expectations—and the entire retail landscape along with it.
With food now commonly recognized for its impact on well-being—and, indeed, as a form of medicine—retailers are at the frontline of daily grocery health decisions. In this article, we’ll examine why the “Food as Medicine” perspective is so important for modern retailers, and how platforms like dacadoo can help improve customer loyalty, brand differentiation, and long-term growth.
The Business of Healthy Habits – Part 2 in our series on how the Grocery Basket Score (GBS™) benefits retailers
In Part 1 of our series, we explored how the Grocery Basket Score (GBS™) deepens customer engagement and builds loyalty by providing clear, personalized nutrition guidance. GBS™ is a science-based score that evaluates the overall nutritional quality of a customer’s shopping basket over time. In this second part, we’ll see how GBS™ is much more than just a customer engagement tool—it’s a powerful engine for direct commercial growth that drives tangible increases in revenue.
Digital Bancassurance – Transforming insurance distribution in 2025
Bancassurance, once primarily a sales-led distribution channel, is undergoing a major digital transformation. 2025 has seen it evolve into a data-driven, customer-centric process that’s shifting its focus from mere product distribution to broader health engagement and personalized wellness. This change is reshaping how financial institutions and insurers collaborate, moving them toward a future where insurance is far more smoothly integrated into everyday financial decisions. In this article, we’ll examine the trends driving this change, the rise of embedded insurance, and how platforms like dacadoo are accelerating the process.