DHEP-API

Build your own digital health apps or add functionalities to your existing ecosystem.

DHEP White Label (DHEP-WL)

Use our configurable software to publish your own branded health and wellbeing apps.

dacadoo SaaS

Give your customers access to the ready–to–use dacadoo health app. 

Health Score

Use Health Score feature as part of our holistic DHEP solutions or integrate it as standalone functionality via HS-API.  

Acquire Customers

Become a leader in proactive digital health promotion and attract new customers to your business. 

Retain Customers

Foster long-term loyalty and reduce attrition among your customers and employees by engaging them in their health and wellbeing.

Engage Customers

Use personalized data-driven insights, wellbeing advice, and incentives to boost customer engagement and increase cross-selling and up-selling opportunities. 

Insurers

Promote healthier lifestyles among members to mitigate risk, increase sales, and reduce customer churn.

Retailers

Use data-driven customer insights to make personalized recommendations that drive engagement and sales. 

Banks

Cross-sell life or health insurance to your existing customers or use lifestyle data to create personalized offers that drive customer acquisition and engagement.

Health Providers

Attract and retain customers by empowering them to make better lifestyle choices and improve overall wellbeing.

Employers

Promote a healthier lifestyle among the workforce to enhance productivity, reduce absenteeism and sick days, and foster a positive wellbeing culture.

Management Team

Meet our Management team, whose expertise, passion, and innovation are transforming the healthcare engagement landscape.

Scientific Advisory Board

Comprising renowned healthcare and data experts, our Scientific Advisory Board ensures the scientific rigor and efficacy of our health engagement technology.

Our Team

Get to know the dedicated individuals powering our daily operations. Our dynamic and collaborative team is the heartbeat of our organization.

White Papers & Reports

Get the latest in-depth industry research trends and analysis.

Infographics

Visualise our latest health data and understand how dacadoo supports businesses globally.

Webinars

Watch our latest recordings with leading speakers. Gain industry insights and expert guidance.

Flyers

Download industry flyers. Deep-dive into our suite of customer health engagement and health risk quantification solutions. 

Use Cases

Explore our Use Cases for great examples of how our clients have transformed with the use of our technology.

How to Be Innovative in the Insurance Industry

•   3 minutes read

With changing customer needs and an increased focus on consumer health, insurers must not only keep up with trends but get ahead of them. For example, during the pandemic, the industry saw more digital health innovations and a greater need for insurers that pay attention to individual customer needs.

Today, customers prefer value-driven plans that they can personalize down to their premiums. Improved engagement requires customer-focused innovation, and insurers must prioritize consumers to create necessary systemic change in the insurance industry.

Focus on Initiatives and Product Development

First, assess unmet needs in the insurance market. Look at areas that are currently suffering or consider how to make successful niches even better. Insurers should focus on long-term initiatives that will continue to boost their company and reap the benefits over time.

Many insurers focus their resources on making minor improvements and maintaining their current projects, products, and services. Shifting that attention toward innovation prevents stagnation. However, due to the risk that comes with innovating, insurers need digital health platforms and health risk quantification tools. With dacadoo’s Risk Engine and Digital Health Engagement Platform (DHEP) with Wheel of Life™, insurers can better understand customer needs and focus resources on the areas most likely to make a difference.

dacadoo’s tools determine which risk factors customers face and how insurers can serve them. They help companies refine their approach to innovation, which is crucial to success. Insurers must have clear product development goals and direction. They should also decide whether they want to approach innovation with new products and services, significant changes to existing ones, or minor changes to current offerings.

Understand Value to the Customer

Customer feedback and data can provide a foundation for where to start innovating. dacadoo’s Digital Health Engagement Platform with Wheel of Life™ keeps track of the customer’s Health Score, so insurers can see where their health statistics improve and where they fall or stagnate. This data helps insurers understand where customers need more engaging resources or support.

When insurers innovate, they often appeal to agencies above customers. However, customers boost business, and it’s not all about buying plans. Insurers should consider how to engage customers beyond features alone and think of their overall experience. Look at innovating in areas such as:

  • Policy flexibility and individualization
  • Generating awareness
  • Support and tools
  • Policy savings
  • New and improved services

Look at what the market needs most, and try not to focus only on a single area and neglect the rest. With dacadoo’s Risk Engine, insurers can learn more about where customers need the most help and use that feedback to improve their experience.

Integrate and Accelerate

Successful innovation requires a fully integrated, cohesive team. Insurers should establish success metrics, timelines, and goals first. Then, create a strategy to meet them.

The company’s business and innovation teams need to work together to understand all aspects of the market and rise to meet opportunities faster. Ensure these teams consistently assess market needs, innovation methods, and how to push them in the industry. Have a plan that stays on track for designing new products, building new solutions, and launching those products.

An accelerator can help drive innovation as a separate and supporting entity, too. While they can speed up the process, they should also know what the insurer does and offer the right expertise to boost development.

dacadoo helps insurers innovate with its DHEP with Wheel of Life™ and Risk Engine. These tools highlight help identify areas that need improvement and generate feedback on how to improve them.

Contact dacadoo or request a demo to see how it can help create groundbreaking innovations and elevate insurance brands.

Chief Operating Officer

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