Customer Engagement in Banking – How digital wellness principles inspire loyalty
Digital banking has made services faster and more accessible, but it has also reduced personal connections. With branch visits nearly gone, customer engagement in banking is harder to sustain—yet it’s engagement that builds trust and drives loyalty. A new engagement model is needed, one that connects financial well-being with health & wellness. Guided by the principle that health is wealth, banks can adopt digital wellness strategies to strengthen relationships and deliver long-term value. This article explores how applying wellness principles through a Digital Health Engagement Platform (DHEP) offers banks a modern way to drive loyalty and stay competitive.
Food as Medicine: How retailers can elevate their role in customer health and trust
It wasn’t that long ago that health-conscious shopping was a niche pursuit that ran second place to the simple satisfaction of eating. In the past few decades, however, that’s all changed. More than just a fleeting trend, health-conscious shopping is a cultural phenomenon that’s reshaped consumer expectations—and the entire retail landscape along with it.
With food now commonly recognized for its impact on well-being—and, indeed, as a form of medicine—retailers are at the frontline of daily grocery health decisions. In this article, we’ll examine why the “Food as Medicine” perspective is so important for modern retailers, and how platforms like dacadoo can help improve customer loyalty, brand differentiation, and long-term growth.
The Business of Healthy Habits – Part 2 in our series on how the Grocery Basket Score (GBS™) benefits retailers
In Part 1 of our series, we explored how the Grocery Basket Score (GBS™) deepens customer engagement and builds loyalty by providing clear, personalized nutrition guidance. GBS™ is a science-based score that evaluates the overall nutritional quality of a customer’s shopping basket over time. In this second part, we’ll see how GBS™ is much more than just a customer engagement tool—it’s a powerful engine for direct commercial growth that drives tangible increases in revenue.
Digital Bancassurance – Transforming insurance distribution in 2025
Bancassurance, once primarily a sales-led distribution channel, is undergoing a major digital transformation. 2025 has seen it evolve into a data-driven, customer-centric process that’s shifting its focus from mere product distribution to broader health engagement and personalized wellness. This change is reshaping how financial institutions and insurers collaborate, moving them toward a future where insurance is far more smoothly integrated into everyday financial decisions. In this article, we’ll examine the trends driving this change, the rise of embedded insurance, and how platforms like dacadoo are accelerating the process.
Beyond Transactions: How Generation 5 is Redefining Retail Loyalty for the Wellness-Driven Customer
Retail loyalty is evolving. Consumers expect more than discounts; they want daily value, purpose, and connection. Discover how dacadoo’s Generation 5 platform empowers retailers to build wellness-based loyalty that lasts beyond the transaction.
How to Improve Customer Engagement in Retail: 7 Strategies for Success
To boost customer engagement, retailers should focus on personalized experiences, leverage technology, and create exclusive, memorable interactions. Learn from other brands, and discover how to integrate health and wellness data for deeper connections and loyalty.
10 Proven Customer Retention Strategies in Retail: Keep Your Customers Coming Back
This guide explores 10 proven strategies to improve retention in retail that go beyond traditional methods, including omnichannel retailing, exclusive offers, and value-added services like free shipping or health-focused programs.
10 Effective Customer Retention Strategies for Banks to Boost Loyalty
In the highly competitive banking industry, customer retention is more than just a strategy—it’s a necessity. Retaining customers is not only more cost-effective than acquiring new ones, but it also significantly boosts profitability. This article delves into effective strategies for enhancing customer loyalty, from personalized services and digital transformation to community involvement.
Customer Engagement in Banking: 10 Strategies to Enhance it
Learn how one major bank increased customer retention by 500% leveraging effective customer retention strategies. Understand how the power of technology and data analytics can empower your banking business to reach the next level in customer satisfaction.
Maximizing Impact: Why Companies Should Utilize Experts to Boost Customer Engagement
In today’s digital world, continuous customer engagement requires more than internal resources. Prompt service is crucial, so a robust engagement strategy using experts is essential for business success.