Insurance

dacadoo’s Digital Health Engagement Platform (DHEP) is a brand-owned customer engagement platform for health and wellness. It helps organizations create continuous, personalized, and measurable health experiences that motivate users beyond rewards alone. By connecting Health Score, Health Score Potential, personalized health coaching, gamification, rewards capabilities, and scientific validation, DHEP helps organizations build long-term participation, customer engagement, and customer value across industries.

Looking to increase customer engagement in a more meaningful way? Learn how dacadoo’s Digital Health Engagement Platform offers an alternative to traditional customer engagement platforms by connecting engagement with loyalty, behavior change, first-party insights, and measurable business outcomes.

Low engagement in digital health programs is a silent financial drain. Beyond poor UX, it drives higher claims, increases churn, and creates data gaps that hinder accurate underwriting. We look at how insurers can quantify these hidden costs, and how behavioral science can transform passive members into a high-ROI asset.

Launching a wellness program is not the hard part for life insurers. Sustaining engagement is. Many programs begin with strong internal support and customer curiosity, only to lose momentum within months. This article explores why insurer wellness programs fade after launch, what causes participation drop-off, and how digital health engagement strategies can help insurers build longer-term customer relationships, stronger retention, and more valuable member insights.

Having previously covered the essential retail and healthcare conferences that businesses should attend in 2026, we turn our attention to this year’s important health and life insurance conferences. As the insurance industry pivots towards prevention, and AI-driven insights, 2026 promises to be a landmark year. We take a look at the key events in the conference calendar, the major themes they’ll be covering, and how platforms like dacadoo can place your business at the leading edge of this new age in healthcare.

Healthcare costs have reached a breaking point, with average family premiums now topping $27K. As inflation accelerates and GLP-1 spending surges, employers and insurers need a new strategy. Digital health engagement offers a proven path to lower healthcare costs by improving prevention, adherence, and care navigation at scale.

While most people are aware that excess weight is a major financial burden on the healthcare system, people tend not to appreciate the scale of the problem. Research from the McKinsey Health Institute (MHI) projects a $2.67 trillion loss in GDP by 2050, due to the impact obesity has on labor force participation and productivity. Within the wider economy, the rising tide of chronic conditions linked to high Body Mass Index (BMI) is a serious economic challenge for insurers, healthcare providers, and self-insured employers that’s driving up healthcare spending and eroding profitability. Fortunately, a growing body of evidence (perhaps a poor choice of expression) confirms that even modest weight loss is directly associated with a significant, measurable cost reduction in healthcare. The question is no longer ‘if’ weight loss saves money, but how to achieve it—and more importantly, how to sustain it as a behavioral change at scale. In this article, we’ll explore the relationship between BMI and healthcare costs, and how dacadoo’s Digital Health Engagement Platform (DHEP) bridges the gap between clinical evidence and measurable financial action.

Faced with rising costs, growing mental health needs, workforce shortages, and a widening gap between our lifespan and health span, current healthcare models are struggling, to say the least. While there’s no doubt that changes are needed in healthcare, the question is what form these changes will take. Emerging as a solution frontrunner is digital health engagement. The sustained use of technology to manage health and wellness is a data-backed strategy that shifts the center of gravity from reactive, expensive care to proactive, cost-saving prevention. In this article, we’ll examine the considerable advantages that digital health engagement brings to the healthcare equation, and how platforms like dacadoo’s Digital Health Engagement Platform (DHEP) may be the answer that insurers and healthcare providers are looking for.

In Part 1 of our series, we explored how the Grocery Basket Score (GBS™) deepens customer engagement and builds loyalty by providing clear, personalized nutrition guidance. GBS™ is a science-based score that evaluates the overall nutritional quality of a customer’s shopping basket over time. In this second part, we’ll see how GBS™ is much more than just a customer engagement tool—it’s a powerful engine for direct commercial growth that drives tangible increases in revenue.

If there’s one sector that’s under continual pressure to deliver more results using fewer resources, it’s healthcare. With chronic diseases and mental health needs on an upward trajectory, health care providers are facing an increasingly uncomfortable reality; traditional reactive approaches to care are unsustainable. A solution to this considerable challenge does exist, however, in the form of patient engagement. This is the active involvement of individuals in managing their own health. A powerful, yet largely neglected factor in the care equation, patient engagement has the potential to deliver scalable medical prevention and vastly improved outcomes for everyone involved. In this article, we’ll examine what modern patent engagement means, the benefits it offers, and how digital health platforms like dacadoo are helping to turn this potential into a reality.