What Is dacadoo’s Digital Health Engagement Platform (DHEP)?
dacadoo’s Digital Health Engagement Platform (DHEP) is a brand-owned customer engagement platform for health and wellness. It helps organizations create continuous, personalized, and measurable health experiences that motivate users beyond rewards alone. By connecting Health Score, Health Score Potential, personalized health coaching, gamification, rewards capabilities, and scientific validation, DHEP helps organizations build long-term participation, customer engagement, and customer value across industries.
How Pharmacies Can Turn Preventive Health Touchpoints Into Ongoing Digital Relationships
Pharmacies already play an important role in prevention, from immunizations to screenings and adherence support. This article explains how those one-off touchpoints can become ongoing digital relationships through personalized follow-up, wellness-linked engagement, and the right digital health platform.
How to Increase Customer Engagement Beyond Messaging
Looking to increase customer engagement in a more meaningful way? Learn how dacadoo’s Digital Health Engagement Platform offers an alternative to traditional customer engagement platforms by connecting engagement with loyalty, behavior change, first-party insights, and measurable business outcomes.
Why Shoppers Ignore Health Features Inside Retail Loyalty Apps
Shoppers ignore health tools not because they lack interest, but because features are buried or disconnected from the shopping journey. We explore how to drive repeated retail app engagement by integrating personalized health nudges and rewards into your loyalty ecosystem.
The Hidden Operational Costs of Low Member Engagement in Digital Health Programs
Low engagement in digital health programs is a silent financial drain. Beyond poor UX, it drives higher claims, increases churn, and creates data gaps that hinder accurate underwriting. We look at how insurers can quantify these hidden costs, and how behavioral science can transform passive members into a high-ROI asset.
Why Life Insurers Struggle to Keep Wellness Programs Alive After Launch
Launching a wellness program is not the hard part for life insurers. Sustaining engagement is. Many programs begin with strong internal support and customer curiosity, only to lose momentum within months. This article explores why insurer wellness programs fade after launch, what causes participation drop-off, and how digital health engagement strategies can help insurers build longer-term customer relationships, stronger retention, and more valuable member insights.
Wellness-Linked Loyalty in Pharmacies – Rewards That Drive Engagement Beyond Discounts
For years, customer loyalty in the pharmacy business has centered largely around the “earn and burn” discount model. It’s a model everyone’s familiar with: buy a shampoo and get points; reach 500 points and get a $5 coupon (or something similar). While it may deliver some degree of customer loyalty, it’s little more than price […]
How Weight-Loss Drugs Are Reshaping the Retail Arena
The rapid adoption of GLP-1 weight-loss drugs is changing the retail arena as fast as it’s changing people’s body shapes. As calorie intake drops and impulse spending fades, retailers face a choice: cling to declining volume-based models or evolve. This article explores how dacadoo’s DHEP and GBS™ help retailers thrive in this new commercial reality.
What Makes a Health App Stick? – Inside the engagement & ROI model
The success of a digital health app depends on engagement, not just downloads. With most health apps suffering from high drop-off rates, factors like personalization and ease of use play a huge role in delivering sustained behavioral change and a reduction in annual healthcare costs.
A Guide to Global Health and Life Insurance Conferences in 2026
Having previously covered the essential retail and healthcare conferences that businesses should attend in 2026, we turn our attention to this year’s important health and life insurance conferences. As the insurance industry pivots towards prevention, and AI-driven insights, 2026 promises to be a landmark year. We take a look at the key events in the conference calendar, the major themes they’ll be covering, and how platforms like dacadoo can place your business at the leading edge of this new age in healthcare.