Customer Engagement in Banking – How digital wellness principles inspire loyalty
Digital banking has made services faster and more accessible, but it has also reduced personal connections. With branch visits nearly gone, customer engagement in banking is harder to sustain—yet it’s engagement that builds trust and drives loyalty. A new engagement model is needed, one that connects financial well-being with health & wellness. Guided by the principle that health is wealth, banks can adopt digital wellness strategies to strengthen relationships and deliver long-term value. This article explores how applying wellness principles through a Digital Health Engagement Platform (DHEP) offers banks a modern way to drive loyalty and stay competitive.
Food as Medicine: How retailers can elevate their role in customer health and trust
It wasn’t that long ago that health-conscious shopping was a niche pursuit that ran second place to the simple satisfaction of eating. In the past few decades, however, that’s all changed. More than just a fleeting trend, health-conscious shopping is a cultural phenomenon that’s reshaped consumer expectations—and the entire retail landscape along with it.
With food now commonly recognized for its impact on well-being—and, indeed, as a form of medicine—retailers are at the frontline of daily grocery health decisions. In this article, we’ll examine why the “Food as Medicine” perspective is so important for modern retailers, and how platforms like dacadoo can help improve customer loyalty, brand differentiation, and long-term growth.
The Business of Healthy Habits – Part 2 in our series on how the Grocery Basket Score (GBS™) benefits retailers
In Part 1 of our series, we explored how the Grocery Basket Score (GBS™) deepens customer engagement and builds loyalty by providing clear, personalized nutrition guidance. GBS™ is a science-based score that evaluates the overall nutritional quality of a customer’s shopping basket over time. In this second part, we’ll see how GBS™ is much more than just a customer engagement tool—it’s a powerful engine for direct commercial growth that drives tangible increases in revenue.
Digital Bancassurance – Transforming insurance distribution in 2025
Bancassurance, once primarily a sales-led distribution channel, is undergoing a major digital transformation. 2025 has seen it evolve into a data-driven, customer-centric process that’s shifting its focus from mere product distribution to broader health engagement and personalized wellness. This change is reshaping how financial institutions and insurers collaborate, moving them toward a future where insurance is far more smoothly integrated into everyday financial decisions. In this article, we’ll examine the trends driving this change, the rise of embedded insurance, and how platforms like dacadoo are accelerating the process.
Beyond Transactions: How Generation 5 is Redefining Retail Loyalty for the Wellness-Driven Customer
Retail loyalty is evolving. Consumers expect more than discounts; they want daily value, purpose, and connection. Discover how dacadoo’s Generation 5 platform empowers retailers to build wellness-based loyalty that lasts beyond the transaction.
顧客とのつながりを深める！小売業向け7つの効果的なエンゲージメント戦略
顧客とのエンゲージメントを高めるために、小売業者はパーソナライズされた体験に焦点を当て、テクノロジーを活用し、記憶に残る特別なインタラクションを創造する必要があります。。他のブランドから学び、より深いつながりとロイヤリティを得るためにヘルス＆ウェルネスデータを統合する方法を見つけましょう。
小売業における顧客維持のための10の確立された戦略：顧客をリピートさせる方法
このガイドでは、小売業における顧客維持を向上させるための、従来の方法を超えた10の確立された戦略を紹介しています。これには、オムニチャネルリテーリング、エクスクルーシブなオファー、そして送料無料や健康プログラムのような付加価値サービスが含まれます。
ロイヤリティを高める銀行の効果的な顧客維持戦略10選
競争の激しい銀行業界において、顧客維持は単なる戦略ではなく、ビジネスの存続に不可欠な要素です。既存顧客を維持することは、新規顧客の獲得よりもコスト効率が高く、さらに収益性の向上にも大きく寄与します。この記事では、パーソナライズされたサービスやデジタルトランスフォーメーションの活用、さらにはコミュニティへの積極的な参加など、顧客ロイヤルティを強化するための効果的な戦略について詳しく解説しています。
銀行業務での顧客関係強化：10の秘訣と成功事例
大手銀行が実践した顧客維持戦略で、顧客維持率が500%向上！テクノロジーとデータ分析を駆使して、銀行業務の効率化と顧客満足度の向上を実現する方法を解説します。
インパクトを最大化：企業が顧客エンゲージメントを高めるために専門家を活用すべき理由
今日のデジタル社会では、継続的な顧客エンゲージメントには社内リソースだけに頼るのは至難の業です。迅速なサービスは非常に重要であり、ビジネスの成功には専門家を活用した強固なエンゲージメント戦略が不可欠です。