What Is dacadoo’s Digital Health Engagement Platform (DHEP)?
dacadoo’s Digital Health Engagement Platform (DHEP) is a brand-owned customer engagement platform for health and wellness. It helps organizations create continuous, personalized, and measurable health experiences that motivate users beyond rewards alone. By connecting Health Score, Health Score Potential, personalized health coaching, gamification, rewards capabilities, and scientific validation, DHEP helps organizations build long-term participation, customer engagement, and customer value across industries.
How to Increase Customer Engagement Beyond Messaging

Looking to increase customer engagement in a more meaningful way? Learn how dacadoo’s Digital Health Engagement Platform offers an alternative to traditional customer engagement platforms by connecting engagement with loyalty, behavior change, first-party insights, and measurable business outcomes.
The Hidden Operational Costs of Low Member Engagement in Digital Health Programs

Low engagement in digital health programs is a silent financial drain. Beyond poor UX, it drives higher claims, increases churn, and creates data gaps that hinder accurate underwriting. We look at how insurers can quantify these hidden costs, and how behavioral science can transform passive members into a high-ROI asset.
Wellness-Linked Loyalty in Pharmacies – Rewards That Drive Engagement Beyond Discounts

For years, customer loyalty in the pharmacy business has centered largely around the “earn and burn” discount model. It’s a model everyone’s familiar with: buy a shampoo and get points; reach 500 points and get a $5 coupon (or something similar). While it may deliver some degree of customer loyalty, it’s little more than price […]
How Weight-Loss Drugs Are Reshaping the Retail Arena

The rapid adoption of GLP-1 weight-loss drugs is changing the retail arena as fast as it’s changing people’s body shapes. As calorie intake drops and impulse spending fades, retailers face a choice: cling to declining volume-based models or evolve. This article explores how dacadoo’s DHEP and GBS™ help retailers thrive in this new commercial reality.
What Makes a Health App Stick? – Inside the engagement & ROI model

The success of a digital health app depends on engagement, not just downloads. With most health apps suffering from high drop-off rates, factors like personalization and ease of use play a huge role in delivering sustained behavioral change and a reduction in annual healthcare costs.
The $27K Wake-up Call: What Cost Inflation Means – And What to Do Now

Healthcare costs have reached a breaking point, with average family premiums now topping $27K. As inflation accelerates and GLP-1 spending surges, employers and insurers need a new strategy. Digital health engagement offers a proven path to lower healthcare costs by improving prevention, adherence, and care navigation at scale.
The Age of Personalised Prevention: What We Learned from 15 Years in Digital Health.

2025 marks the full arrival of Health 4.0, where the measure of progress has shifted from lifespan to healthspan. Between the two lies prevention, the new frontier where technology bridges those worlds, shaping health as a journey built uniquely for each of us. The reflections below share what digital health platform provider dacadoo has learned during the last 15 years of building that bridge — lessons that continue to define the age of personalised prevention.
The Cost of Weight — and the ROI of Engagement

While most people are aware that excess weight is a major financial burden on the healthcare system, people tend not to appreciate the scale of the problem. Research from the McKinsey Health Institute (MHI) projects a $2.67 trillion loss in GDP by 2050, due to the impact obesity has on labor force participation and productivity.
Within the wider economy, the rising tide of chronic conditions linked to high Body Mass Index (BMI) is a serious economic challenge for insurers, healthcare providers, and self-insured employers that’s driving up healthcare spending and eroding profitability.
Fortunately, a growing body of evidence (perhaps a poor choice of expression) confirms that even modest weight loss is directly associated with a significant, measurable cost reduction in healthcare. The question is no longer ‘if’ weight loss saves money, but how to achieve it—and more importantly, how to sustain it as a behavioral change at scale. In this article, we’ll explore the relationship between BMI and healthcare costs, and how dacadoo’s Digital Health Engagement Platform (DHEP) bridges the gap between clinical evidence and measurable financial action.
How Digital Health Engagement Reduces Costs and Strengthens Healthcare Systems

Faced with rising costs, growing mental health needs, workforce shortages, and a widening gap between our lifespan and health span, current healthcare models are struggling, to say the least. While there’s no doubt that changes are needed in healthcare, the question is what form these changes will take.
Emerging as a solution frontrunner is digital health engagement. The sustained use of technology to manage health and wellness is a data-backed strategy that shifts the center of gravity from reactive, expensive care to proactive, cost-saving prevention.
In this article, we’ll examine the considerable advantages that digital health engagement brings to the healthcare equation, and how platforms like dacadoo’s Digital Health Engagement Platform (DHEP) may be the answer that insurers and healthcare providers are looking for.