Beyond recovery: Vivo Companion by Acenda builds strength, balance, and belonging.
Acenda, formerly MLC Life Insurance, carries forward more than 130 years of experience in delivering insurance solutions to Australian customers.
Being Australia’s 4th largest life insurer, Acenda is dedicated to creating accessible, holistic, and innovative solutions. With a strong focus on wellness, recovery, and community care, Acenda has built a reputation for addressing health not just as a medical need, but as a human journey.
As part of this mission, Acenda has launched Vivo Companion, an industry-first digital health and recovery app. Vivo goes beyond traditional healthcare models by placing recovery at the heart of wellbeing. With dacadoo’s award-winning Health Engagement Platform, Vivo is equipped with scientifically validated health scoring, personalized coaching, and behavior-change technology. This enables users to receive guidance tailored to their recovery needs while fostering daily engagement through gamification, rewards, and social connection. Together, these features ensure recovery is not only monitored but actively supported.
挑戦
Life’s journey often comes with unexpected setbacks: injury, illness, and personal health struggles that can leave people feeling vulnerable and unsupported. Traditional models tend to focus only on treatment, leaving gaps in recovery, resilience, and long-term wellbeing.
This fragmented approach creates barriers for individuals who need holistic care that goes beyond the doctor’s office, addressing not just physical health, but also mental, emotional, and even social recovery.
ソリューション
Acenda has launched Vivo Companion, a new health and wellness application designed to bridge these gaps. Vivo places recovery at the heart of wellbeing, supporting individuals through every step of their healing journey, be it after illness or injury.
By combining comprehensive health resources, wellness initiatives, and personalized recovery pathways, Vivo provides care that is continuous, integrated, and human-centered for those, who need support navigating musculoskeletal injuries, cancer, and mental health.
With the support of advanced digital engagement technology, Vivo empowers people to take charge of their recovery, sustain their progress, and embrace healthier living long term.
成果
While adoption is still in its early stages, Vivo’s commitment to innovation signals a shift toward a recovery-first model of health and wellbeing. Their program has the potential to redefine how individuals experience care, transforming recovery from a challenge into a catalyst for growth.
With dacadoo’s digital backbone, Vivo is uniquely positioned to deliver sustainable engagement, measurable health outcomes, and scalable recovery support. By focusing on resilience, personalized coaching, and community-driven wellbeing, Vivo Companion inspires confidence, improves outcomes, and sets a new benchmark in the health and recovery space.
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“The Vivo App is more than a recovery tool – it’s a platform for long-term engagement, enabling us to connect with customers earlier, support them more meaningfully, and build a foundation for future growth across wellbeing, employer benefits and loyalty.”